Refund policy
Refund Policy
At Arushi Arts, we value your satisfaction. If you are not completely happy with your purchase, please review our refund policy below.
Eligibility for Refunds
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Refunds are applicable only for items that are damaged, defective, or incorrect.
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You must request a refund within 2 days of delivery.
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Refunds will be credited to your original payment method within 5–7 bank working days after approval.
Non-Refundable Items
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Customized or personalized jewelry cannot be refunded.
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Items damaged due to misuse or normal wear and tear are not eligible for a refund.
Return Process
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Contact us atarushiartsjaipur@gmail.com to initiate a return request.
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Securely pack the item along with its original packaging and invoice.
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Ship the item to the return address provided by our team.
Refund Processing
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Refunds are processed within 7–10 business days after receiving the returned product.
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Refunds will be issued to the original payment method used at checkout.
Return Shipping Costs
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Customers are responsible for return shipping costs unless the item received is damaged or defective.